CHG Healthcare

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Director - Business Operations

Director - Business Operations

Location Address 
6451 North Federal Highway US-FL-Fort Lauderdale

More information about this job

Who We Are

We foster an environment where our people feel free to be themselves at Weatherby Healthcare, a division of CHG Healthcare in Fort Lauderdale, FL. Our core values—Putting People First, Growth, Continuous Improvement, Quality and Professionalism, and Integrity and Ethics—guide us daily to work hard and enjoy what we do! We’re committed to growing our company and are always looking to promote from within. This is an ideal time to join our team.



This position will drive continuous improvement to processes through applications.

How You'll Contribute

  • Collaborate and partner with business leaders in determining long term roadmap for business support platforms
  • Execute roadmap for improved efficiencies of business processes through the use of business support platforms
  • Partner with Learning and Development to implement training on applications for new hires, tenured, leaders and ongoing changes
  • Develop and lead alignment between business processes and business support platforms
  • Maintains hands on knowledge of processes, tasks, and technical aspects within oversight
  • Takes a lead role in contributing to the development of standards and best practices surrounding the use of enterprise applications
  • Responsible for monitoring and analyzing application utilization to ensure appropriate standards are being met
  • Possess in-depth knowledge of enterprise applications and stay ahead of the product industry by participating in industry groups, events, and organizations
  • Perform market research to identify new analytics platforms and/or tools that WBY could benefit from
  • Works with sales leaders to research, clarify, and resolve concerns
  • Acts as a liaison and lead for WBY in the division’s relationship with CHG Business Partners related to applications
  • Key stakeholder in application decisions
  • Contributes to a positive culture that fosters continuous process improvement
  • Participates in the hiring, training, and development of the operating systems support team
  • Other duties and projects as assigned by management

What You'll Bring

  • Excellent written and verbal communication skills
  • Ability to articulate information and concepts convincingly
  • Skilled in training employees on processes and customer service techniques in small and large settings
  • Strong analytical and problem solving skills
  • Highly experienced driving system and process implementations and enhancements
  • Ability to motivate teams to achieve desired results
  • Demonstrate ability to create a vision for the company related to applications and how they support the businesses evolution
  • Ability to lead change management on a small or large scale
  • Aptitude to collaborate within cross-functional teams in multiple locations
  • Excellent organization and prioritization skills
  • Proven ability to influence and partner closely with various business functions
  • College degree
  • Undergraduate level Business Education, Technology or Learning and Development training or equivalent experience
  • Minimum 5 years’ experience in business operations and leadership roles setting strategies and leading execution
  • Experience in the technology field, Learning and Development, or health care industry

What We Offer

  • Competitive base salary
  • Comprehensive training—we rank No. 3 among the world’s top training organizations
  • Medical, dental, vision, and 401(k) matching
  • Generous paid time off and holidays
  • Retirement planning and savings options
  • Tuition assistance
  • On-site health center
  • On-site gym
  • Ability to make an impact in the communities we serve

To learn more about our company and culture, visit us here.

How to Get Started

To have your resume reviewed by someone on our Talent Acquisition team, click on the “apply” link at the top of the screen. Or if you happen to know of someone who might be interested in this position, please feel free to email them the job description by clicking on the “Email to Friend” link, also at the top of the screen.


We are an Affirmative Action/Equal Opportunity Employer


We are an at-will employer