CHG Healthcare

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Product Manager

Product Manager

ID 
2017-3674
Category 
Information Technology
Location Address 
7259 S. Bingham Junction Blvd US-UT-Midvale

More information about this job

Who We Are

Enjoy what you do while contributing to a company that makes a difference in people’s lives. CHG Healthcare, in Salt Lake City, UT, is one of the largest providers of healthcare staffing in the country. Through our trusted brands – CompHealth, Weatherby Healthcare, RNnetwork, Foundation Medical Staffing and Global Medical Staffing – we provide temporary and permanent placement of healthcare providers all over the country. We touch the lives of millions of patients every year. When your day-to-day routine contributes to this important work, it’s easy to get excited about what you do!

 

 

We are looking for a dedicated Product Manager who wants to work for one of “Utah’s Most Admired Companies.” The Product Manager is responsible for the continuous improvement of employee-facing products to better position CHG Healthcare to meet growth goals. They will partner with our business units to determine experience drivers and prioritize opportunities for both existing and future products. The Product Manager must be able to develop roadmaps across multiple products simultaneously and have excellent leadership, communication, presentation, and interpersonal skills.

How You'll Contribute

  • Gain a deep understanding of internal and external customer experience and processes to identify technology solutions to aid in business growth and customer experience
  • Analyze internal users’ work flow as well as customer touch points in order to optimize the experience and drive business results
  • Create buy-in for the product vision with end-users, customers and executives
  • Research, analyze, design, & validate exceptional user experiences
  • Scope and prioritize activities based on business and customer impact
  • Perform market research to identify strategic partners as a part of build vs. buy analysis
  • Manage and work with 3rd party partners and contractors
  • Drive business preparation/requirements
  • Create Product Release Plan, gain approval for & communicate the plan
  • Collaborate with Training to create service & support materials
  • Verify business readiness and guide change management during the implementation of new products
  • Other duties as assigned by management

 

What You'll Bring

  • A passion for solving customer experience problems and willingness to roll up one’s sleeves to get the job done
  • Solid technical background with understanding and/or hands-on experience in software development and web technologies
  • Ability to work effectively with cross functional teams in a matrix organization
  • Ability to collaborate across the organization to elicit buy-in for the product vision and consensus on priorities
  • Ability to gain a deep understanding of customer experience, identify and fill product gaps and generate new ideas that improve customer experience and drive growth
  • Ability to think strategically and within the context of the broader company technology strategy while acting tactically to support individual products.
  • Develop product strategies and effectively communicate recommendations to executive management
  • Flexible skillset and highly resourceful with ability to be extremely effective working independently
  • Strategic thinker who proactively seeks opportunities and proposes solutions
  • Demonstrate servant-leadership and take ownership of the product area assigned
  • Perform under pressure to prioritize and work through deadlines
  • Experience in planning, organizing, and facilitating effective meetings
  • Exceptional written, verbal, and interpersonal communication skills
  • Outstanding planning, time management, and organizational skills
  • Excellent relationship building skills, with demonstrated ability to work with employees at all levels
  • Ability to work effectively in a matrixed organization
  • Advanced skills in PowerPoint, Excel and Visio
  • Bachelor's degree in business or technical field
  • 3+ years of work experience in product management or similar role
  • Experience working with waterfall and agile methodologies

 

What We Offer

  • Competitive pay + bonus
  • Comprehensive training—we are Hall of Fame members among the world's top training organizations
  • Medical, dental, vision, and 401(k) matching
  • Generous paid time off and holidays
  • Retirement planning and savings options
  • Tuition assistance
  • On-site health center
  • On-site gym
  • Ability to make an impact in the communities we serve

At CHG, we foster an environment where our people feel free to be themselves. Our core values—Putting People First, Growth, Continuous Improvement, Quality and Professionalism, and Integrity and Ethics—guide us daily to work hard and enjoy what we do! We’re committed to growing our company and are always looking to promote from within. This is an ideal time to join our team.

 

To learn more about our company and culture, visit us here.

How to Get Started

To have your resume reviewed by someone on our Talent Acquisition team, click on the “apply” link at the top of the screen. Or if you happen to know of someone who might be interested in this position, please feel free to email them the job description by clicking on the “Email to Friend” link, also at the top of the screen.

 

We are an Affirmative Action/Equal Opportunity Employer

Minorities/Women/Veterans/Disabled

We are an at-will employer