CHG Healthcare

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Agile Business Analyst

Agile Business Analyst

Information Technology
Location Address 
7259 S. Bingham Junction Blvd US-UT-Midvale

More information about this job

Who We Are

Enjoy what you do while contributing to a company that makes a difference in people’s lives. CHG Healthcare, in Salt Lake City, UT, is one of the largest providers of healthcare staffing in the country. Through our trusted brands – CompHealth, Weatherby Healthcare, RNnetwork, Foundation Medical Staffing and Global Medical Staffing – we provide temporary and permanent placement of healthcare providers all over the country. We touch the lives of millions of patients every year. When your day-to-day routine contributes to this important work, it’s easy to get excited about what you do!


The Agile Business Analyst will work in an agile software development environment with their project or product team. The team is responsible for understanding user needs and system capabilities to ensure the end product meets the user’s needs. This position requires strong problem solving, communication, collaboration, and attention to detail.


How You'll Contribute

  • Key member of the product team through all phases of project, responsible for understanding the end user needs and working with stakeholders through iterative delivery cycles while collaborating with the development team to ensure the system being created meets the business objectives.
  • Work side by side with the end users to understand processes and the problem(s) to be solved in order to craft user stories that will guide the development of a product solution(s).
  • Work closely with the team building the solution to ensure that the design intent is well understood and to quickly resolve any issues that arise.
  • Facilitate communications with all levels of users, management, and technical teams related to potential solution
  • Understand usability and accessibility concepts and apply them to product.
  • Proactively conduct research on processes and system functionality impacting multiple business units to clarify requirements for upcoming sprints.
  • Based on analysis and observations identify opportunities to introduce improvements.
  • Ensure necessary project documentation is generated, which may include process diagrams, user stories, acceptance criteria, test cases, etc.
  • Participate in release demos with stakeholders to gauge acceptability of features and potential modifications.
  • Assist with creation of materials to support training efforts and organizational change management.
  • Will work off sprint backlog to ensure user stories are broken down appropriately.
  • May write user documentation, release notes, or work with other individuals to help with documenting the system itself.
  • Other duties as assigned by management

What You'll Bring


  • Experience with SDLC methodologies through all phases.
  • Strong analytical skills, including a thorough understanding of how to interpret customer business needs and translate them into user stories.
  • Ability to drive past stated needs to understand the underlying problem and to propose appropriate solutions
  • Excellent interpersonal skills, including the ability to build positive relationships and effectively interact with all levels of the organization in a professional manner.
  • Ability to work in a team environment and bring together conflicting viewpoints to craft an appropriate solution.
  • Strong verbal and written communication skills that explain and clarifies information to technical and non-technical audiences.
  • Exceptional follow through and initiative.
  • Ability to proactively find areas for improvement and collaborate on possible solutions.
  • Strong negotiation and consensus-building skills.
  • Experience in user interface prototyping techniques and tools.
  • Experience analyzing systems to identify trends, behaviors and risks.
  • Experience working effectively in a dynamic, change-oriented environment.
  • Experience in software design from a user experience perspective.
  • Excellent presentation skills.
  • Ability to query data.
  • Experience with vendor analysis and selection.

Preferred Qualifications:

  • Bachelors Degree in Computer Science or related field
  • 4+ years experience in software development working as a Business Analyst, Quality Analyst, Product Manager, Project Manager or related experience.


What We Offer

  • Competitive pay + bonus
  • Comprehensive training—we are Hall of Fame members among the top training programs in the world
  • Medical, dental, vision, and 401(k) matching
  • Generous paid time off and holidays
  • Retirement planning and savings options
  • Tuition assistance
  • On-site health center
  • On-site gym
  • Ability to make an impact in the communities we serve

At CHG, we foster an environment where our people feel free to be themselves. Our core values—Putting People First, Growth, Continuous Improvement, Quality and Professionalism, and Integrity and Ethics—guide us daily to work hard and enjoy what we do! We’re committed to growing our company and are always looking to promote from within. This is an ideal time to join our team.


To learn more about our company and culture, visit us here.

How to Get Started

To have your resume reviewed by someone on our Talent Acquisition team, click on the “apply” link at the top of the screen. Or if you happen to know of someone who might be interested in this position, please feel free to email them the job description by clicking on the “Email to Friend” link, also at the top of the screen.


We are an Affirmative Action/Equal Opportunity Employer


We are an at-will employer