CHG Healthcare

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SVP, Operations

SVP, Operations

ID 
2018-3850
Category 
Leadership
Location Address 
6451 North Federal Highway US-FL-Fort Lauderdale

More information about this job

Who We Are

Our Company

Founded in 1979, CHG Healthcare employs more than 2,500 people in eight offices across the United States. The Weatherby Healthcare division of CHG Healthcare is headquartered in Ft. Lauderdale, Florida, with a second office in Durham, North Carolina. Weatherby places temporary and permanent healthcare professionals, including physicians, physician assistants and nurse practitioners in hospitals and clinics throughout the country. These healthcare professionals provide lifesaving care for communities and facilities that need it, often in remote, hard-to-staff locations. CHG founded the physician staffing industry and today is the largest provider in the United States of temporary physician staffing services, commonly referred to as “locum tenens.” CHG placed more than 7,500 physicians on more than 27,000 assignments last year. Collectively, CHG employees placed more than 12,000 healthcare providers who provide healthcare to more than 25 million people in 2016.

Putting People First

CHG’s defining core value is Putting People First. The company believes that if it creates an employee focused culture and a great place to work, the employees not only take care of each other, but are inspired to take care of its customers (healthcare providers and clients) and the people they serve. This people-first culture is CHG’s competitive advantage and a key reason why CHG provides high-quality service to the healthcare professionals and healthcare facilities with whom it works.

The Role

Reporting directly to the Division President of Weatherby Healthcare, located in Ft Lauderdale, Florida, the SVP of Operations is responsible for overseeing the operations of Weatherby Healthcare’s sales support organization. The SVP will establish and maintain effective relationships with the executive team and other senior leaders throughout the organizations. In addition, the SVP will be an active member of the long-tenured executive team and will assist in the development and execution of the division’s strategic vision.

Although the SVP’s primary responsibilities will encompass the operational elements of the organization, this individual must possess strong business acumen and judgement, people leadership, teamwork and collaboration, and organizational management experience to successfully execute the SVP’s daily responsibilities and improve individual’s ability to meaningfully impact and influence the success of the organization.

How You'll Contribute

In the first 12 to 18 months, the new SVP will quickly become grounded in the business. Key priorities requiring the SVP’s leadership and attention include:

  • Develop strong working relationships with Weatherby’s executive leadership team, operation teams and sales leaders
  • Learn the underlying business to a level of detail that will enhance capability in guiding strategic decisions and advising the division president and leadership team on key issues
  • Create and oversee the execution of an operating strategy for all support service teams that is designed to maximize efficiencies, drive higher standards, and produce quality driven results
  • Participate in the development of the division’s plans and programs as a tactical partner in evaluating and advising on long-range planning in areas of responsibility
  • Develop a standard of expectations for the sales support organization that facilitates the sales process and enhances growth strategies
  • Act as a liaison between sales and sales support
  • Develop energizing systems that support the policies and procedures of the organization and improve the overall operation and effectiveness of the division
  • Establish credibility throughout the division as an effective developer of solutions to operational challenges
  • Enhance and promote our strong and unique culture
  • Provide technical/professional advice and knowledge to others within the various sales and sales support teams
  • Participate in the development, execution and measurement of the formal budgeting and business planning for sales support functions
  • Oversee the hiring, training, development and retention of the division’s employees
  • Conduct regularly scheduled one-on-ones with direct reports designed to enhance awareness, support and accountability
  • Interact on a regular, collegial basis with other CHG offices and leadership teams
  • Participate on the Senior Management Team

What You'll Bring

  • An outstanding track record in operations management. Candidates who have held an SVP role within either a public or private company are preferred. Professional experience would ideally include more recent experience in a business that has undergone significant and rapid growth
  • Demonstrate keen intellect and a high drive for achievement to successfully partner and collaborate with the division’s executives. Given CHG’s reputation in the market, the successful candidate must be of the highest caliber with a strong gravitas and unquestionable ethics and integrity
  • Clearly understand and articulate the business strategy; continuously ensure that the divisional, team and individual goals are aligned to broader strategic objectives, particularly when there is a change in direction; anticipate future consequences and trends accurately including their potential impact; maintain broad business knowledge and perspective and create new, competitive functional strategies aligned to the broader business strategy 
  • Think and act like an owner.  CHG leadership is passionate about the mission and the ideal candidate should demonstrate the ability to fully engage in the long term success of CHG and its team
  • Build effective strategic partnerships with individuals in all areas of the organization to positively support and influence achievement of business goals; identify partnership opportunities through analysis of business needs; create effective and collaborative internal and external relationships that enhance overall success of the organization
  • Provide highly effective guidance to our business leaders to enhance capability to meet and exceed our goals and objectives with the ability to translate business data into strong business decisions while balancing both operational and cultural sensitivities
  • Participate in and sometimes lead implementation of organizational change management; identify areas for improvement and take appropriate action to ensure change practices are adhered to; address resistance to change and help individuals adapt to change; encourage and reward others to identify opportunities to continuously improve
  • High level of financial acumen with the ability to understand and make strategic decisions and recommendations from financial reports
  • An intelligent and articulate individual who can relate to people at all levels of an organization and possess excellent communication skills
  • An experienced leader and administrative executive with appropriate industry experience, preferably in the healthcare field
  • Master’s degree (MA) or equivalent, or ten to fifteen years’ related experience and/or training, or equivalent combination of education and experience in several of the administrative areas at the highest level of a Corporation

What We Offer

  • Competitive total rewards package
  • Comprehensive training - we are Hall of Fame members among the world’s top training organizations
  • Medical, dental, vision, and 401(k) matching
  • Generous paid time off and holidays
  • Retirement planning and savings options
  • Tuition assistance
  • On-site health center
  • On-site gym
  • Ability to make an impact in the communities we serve

At Weatherby Healthcare, we foster an environment where our people feel free to be themselves. Our core values – Putting People First, Growth, Continuous Improvement, Quality and Professionalism, and Integrity and Ethics – guide us daily to work hard and enjoy what we do! We’re committed to growing our company and are always looking to promote from within. This is an ideal time to join our team.

To learn more about our company and culture, visit us here.

How to Get Started

To have your resume reviewed, click on the “apply” link at the top of the screen. If you have any questions about the position, feel free to contact Chad Beals. Or if you happen to know someone who might be interested in this position, please feel free to email them the job posting by clicking on the “Email to Friend” link, also at the top of the screen.

Chad Beals
CHG Healthcare 
7259 S. Bingham Junction Blvd.
Midvale, UT 84047
Direct: +1.801.930.3916
chad.beals@chghealthcare.com

We are an Affirmative Action/Equal Opportunity Employer

Minorities/Women/Veterans/Disabled

We are an at-will employer