CHG Healthcare

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Application Support Analyst

Application Support Analyst

ID 
2018-3940
Category 
Information Technology
Location Address 
7259 S. Bingham Junction Blvd US-UT-Midvale

More information about this job

Who We Are

Enjoy what you do while contributing to a company that makes a difference in people’s lives. CHG Healthcare, in Salt Lake City, UT, is one of the largest providers of healthcare staffing in the country. Through our trusted brands – CompHealth, Weatherby Healthcare, RNnetwork, Foundation Medical Staffing and Global Medical Staffing – we provide temporary and permanent placement of healthcare providers all over the country. We touch the lives of millions of patients every year. When your day-to-day routine contributes to this important work, it’s easy to get excited about what you do!

The Application Support Analyst I provides Tier two support for our JDE World ERP installation. In addition to our ERP application, this position also provides technical leadership for our Front Office product as well as other applications within our application portfolio.

How You'll Contribute

  • Provide day-to-day support and entry level system administration of corporate ERP system (JDE World 9.2.1) and related problem resolution
  • Assist users with troubleshooting, data analysis and reconciliation tasks
  • Utilize the core business processes capabilities inherent within the ERP system to provide the basis for gathering business requirements, performing gap analysis, researching and evaluating alternative solutions, and documentation and optimization of business processes
  • Maintain data integrity, maintenance and analysis of systems, as well as develop and deploy custom reports, and assist with user training
  • Participate in third party application integrations with the corporate ERP system as well as with various other software enhancements and implementation projects
  • Assist in implementing new features or function currently not being used
  • Provide mentoring to system users
  • Manage other CHG applications within our application support portfolio

What You'll Bring

  • Proven problem solving skills
  • Analytical skills and detail oriented
  • Quick learner and able to teach technical based skills to non-technical learners
  • Excellent written, verbal and interpersonal communication skills
  • Proficiency in MS Office required
  • Familiarity with Salesforce a Bonus

Education and Experience Requirements:

  • Minimum 2 years experience in IT support role
  • Bachelor’s Degree in Information Technology, Business Administration or relevant field
  • Experience with the following tools is preferred: JD Edwards experience (World) including: AR, AP, GL, HR, Payroll modules, World Writer, SQL, Menu and File structures, JDE Security, Faster Reporting, Vertex updates, Crystal Reporting Tool 

Preferred:

  • Basic SQL skills
  • iSeries system experience
  • Familiarity with RPG on iSeries
  • Object oriented programming familiarity

What We Offer

  • Competitive pay + bonus
  • Comprehensive training - we are Hall of Fame members among the top training programs in the world
  • Medical, dental, vision, and 401(k) matching
  • Generous paid time off and holidays
  • Retirement planning and savings options
  • Tuition assistance
  • On-site health center
  • On-site gym
  • Ability to make an impact in the communities we serve

At CHG, we foster an environment where our people feel free to be themselves. Our core values—Putting People First, Growth, Continuous Improvement, Quality and Professionalism, and Integrity and Ethics—guide us daily to work hard and enjoy what we do! We’re committed to growing our company and are always looking to promote from within. This is an ideal time to join our team.

 

To learn more about our company and culture, visit us here.

How to Get Started

To have your resume reviewed by someone on our Talent Acquisition team, click on the “apply” link at the top of the screen. Or if you happen to know of someone who might be interested in this position, please feel free to email them the job description by clicking on the “Email to Friend” link, also at the top of the screen.

 

We are an Affirmative Action/Equal Opportunity Employer

Minorities/Women/Veterans/Disabled

We are an at-will employer