• Director, Client Solutions

    ID
    2018-4074
    Category
    Leadership
    Location Address
    7259 S. Bingham Junction Blvd US-UT-Midvale
  • Healthcare’s helping hand.

    Enjoy what you do while contributing to a company that makes a difference in people’s lives. CHG Healthcare, in Salt Lake City, UT, is one of the largest providers of healthcare staffing in the country. We provide temporary and permanent placement of healthcare providers all over the country and touch the lives of millions of patients every year. When your day-to-day routine contributes to this important work, it’s easy to get excited about what you do!

    We’re looking for people who:


    • Responsible for creating and maintaining strategic relationships with large clients and use influence within the organization to improve customer experience, deliverability and P&L results

    • Proactive customer networking and development of relationships from the line level to executives, both internally and externally

    • Responsible for building relationships with future clients, acquiring new accounts and oversee the management of existing large client accounts

    • Excellent internal influence skills to help aid divisional client teams to develop structure, operational plans and visibility to deliver for our large clients

    • Guide strategy and planning for counter VMS measures, including developing solutions allow us to compete and win against alternate solutions in the marketplace

    • Maintain visibility of top-level client results to all divisions and executive teams

    • Help rally sales teams around core objectives and drive influence

    • Handle escalation concerns from large clients

    • Responsible for market monitoring for healthcare trends and impact to our large clients

    • Partner with employees and executives both internally and externally to aid the development of the large client outside sales skills across the organization

    • Active participant in the CHG Customer Experience Steering team representing client point of view

    • Responsible for developing new solutions to meet specific client needs and ensuring that there is an ROI for CHG and our clients

    • Responsible for driving high level of client satisfaction which will be measured and reported annually in our Customer Experience Survey

    • Oversee the creation of budget projections and implement strategies to meet revenue growth goals

    • Create, drive and achieve defined sales goals

    • Create and understand sales reports to drive insight into the business and clients

    • Develop and execute cross-divisional implementation plans for new CHG clients that maximize revenue opportunity and meet client expectations

    Your role.


    • People leadership skills. Servant leader attributes

    • Developing the skills of those that work for you, but also teams around the organization that will count on your focus for outside sales development (e.g. large division national account, business development teams)

    • Ability to come up with clean-sheet solutions versus only leverage/sell solutions from others

    • Decisive, but also able to know when to enroll others at the Executive level

    • Must be comfortable owning results without 100% control of teams. Highly accountable leader that has proven ability to get things done through others

    • Strong outside sales skills based on collaborative approach with customers and strength in sales storytelling

    • Strong customer listening skills

    • Strong Account Management skills, excellent written and verbal communication skills, analytical skills and strong negotiation skills are a must

    • Excellent internal influence skills. The ability to build creditability and trust at all levels (CEO to front-line client rep)

    • Strong presentation development and delivery skills

    • Willingness to avoid being the center of the attention, yet influence in order to drive long-term results

    • Prioritization skills with the ability to handle various customers demanding your time.

    • Highly collaborative

    • Estimated up to 50% travel – to include client, industry and our external offices

    • Bachelors degree required

    • 5 to 10 years related experience in sales, account management with sales component in staffing or healthcare related field

    In return, we offer:


    • Competitive pay

    • Comprehensive training

    • Opportunities for continuous growth in the role

    • Medical, dental, vision, and 401(k) matching

    • Generous PTO and holidays

    • Tuition assistance

    • On-site health center

    • On-site gym


    Click here to learn more about our company and culture.

    How to Get Started

    To have your resume reviewed by Talent Acquisition, click “Apply” at the top of the screen.


     


    We are an Affirmative Action/Equal Opportunity Employer


    Minorities/Women/Veterans/Disabled

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