• Help Desk - Temp

    ID
    2018-4111
    Category
    Information Technology
    Location Address
    7259 S. Bingham Junction Blvd US-UT-Midvale
  • Healthcare’s helping hand.

    Enjoy what you do while contributing to a company that makes a difference in people’s lives. CHG Healthcare, in Salt Lake City, UT, is one of the largest providers of healthcare staffing in the country. We provide temporary and permanent placement of healthcare providers all over the country and touch the lives of millions of patients every year. When your day-to-day routine contributes to this important work, it’s easy to get excited about what you do!

     

     

    This position designs and manages the desktop system’s hardware and software environment. Their role is to optimize Windows desktop environment to achieve high availability, increased performance, lower support costs, and increased usability of the various business applications supported at the desktop. This is to be accomplished by developing and maintaining desktop hardware and software standards along with developing efficient support processes that will increase system availability while reducing support costs. This includes designing, installing, configuring, administering, and fine-tuning desktop hardware, Windows operating systems, and desktop applications in a timely and efficient manner.

    We’re looking for people who:

    • Image, configure and deploy new hire computers.
    • Participate in the design and review of Windows operating systems and Windows application deployments on the workstations.
    • Ensure that Windows-based workstations comply with established policies, standards, licensing agreements, and configuration guidelines.
    • Review and deploy new Windows service packs, hot fixes, system updates, and vendor-supplied patches according to best practices.
    • Develop and maintain systems documentation for educating end users and new IT staff. Provide regular contributions to team knowledge base.
    • Deploy and maintain workstation hardware and software.
    • Perform equipment moves including desktop computers, printers, scanners and copiers (40+ pounds).
    • Perform routine printer and scanner maintenance.
    • Perform routine data-cabling in network feed closets.
    • Resolve client’s PC equipment failures and hardware related problems.
    • Provide telecommunications support, including variety of mobile devices.
    • Enter work orders into support ticketing system.
    • Process incoming and outgoing shipments.
    • Provide audio/visual support for video conference and other company functions.
    • Additional projects as assigned

    Your role.

    • Excellent customer relation’s skills and good phone manners
    • Exceptional attention to detail
    • Knowledge of PC and printer hardware.
    • Knowledge of Windows operating systems
    • Knowledge of Microsoft Office
    • Prioritize and manage time and requests efficiently
    • Able to take direction as well as work independently or in team setting
    • Communicate effectively and courteously with colleagues and customers at all levels
    • 1-2 years of customer service and computer-based experience

    In return, we offer:

    • Competitive pay
    • Comprehensive training
    • Opportunities for continuous growth in the role
    • Medical, dental, vision, and 401(k) matching
    • Generous PTO and holidays
    • Tuition assistance
    • On-site health center
    • On-site gym

    Click here to learn more about our company and culture.

    How to Get Started

    To have your resume reviewed by Talent Acquisition, click “Apply” at the top of the screen.

     

    We are an Affirmative Action/Equal Opportunity Employer

    Minorities/Women/Veterans/Disabled

    We are an at-will employer

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